Frequently Asked Questions
- Do personal breathalyzers need FDA approval (or clearance) to be sold in the United States?
- Why do I need a breathalyzer?
- Why can't I use an online BAC calculator instead?
- If I drink the same amount each time, will my BAC be the same?
- What exactly does a breathalyzer measure?
- What is the difference between BACtrack View and BACtrack View Enterprise?
Ordering and Shipping
- How can I send a breathalyzer as a gift to someone?
- Can the packaging of my order be discreet?
- How will the charge look on my credit card statement?
- Do you charge sales tax?
- What payment methods do you accept for purchases?
- Which shipping method do you use?
Professional Series Breathalyzers
Personal Series Breathalyzers
Warranty, Returns, & Refunds
Troubleshooting
Breathalyzer Usage and Maintenance
- I have another, non-BACtrack branded breathalyzer. Can you calibrate it for me?
- I didn’t buy my BACtrack from this website—can you still calibrate my breathalyzer?
- When should I have my breathalyzer recalibrated?
- How accurate are BACtrack breathalyzers?
- How do I insert the mouthpiece into the breathalyzer?
- How do I get more mouthpieces for my breathalyzer?
Smartphone Breathalyzers
- How Do I Scan The Wireless Near Field Communication (NFC) Tag in My BACtrack?
- Is the BACtrack Mobile Breathalyzer Patented?
- Am I safe to drive if my breathalyzer shows that I'm under the legal limit?
- What is the difference between the smartphone breathalyzers?
- How do I pair my smartphone breathalyzer to my phone?
- What is the difference between app mode and standalone mode?
BACtrack Consumer App
- Which Devices Are Compatible With the BACtrack App?
- What is the Shop Accessories option?
- How do I log out of the app?
- How do I update my contact information?
- How do I change my password?
- How do I delete my account?